| RECOMMENDED UPGRADES AND SERVICES |
 |
Fee |
|
| Hardware Upgrades |
Additional 500GB HD
(The additional disk can be used forBackup or Extra storage) |
|
RM120 / monthly
|
|
|
| Additional 1024 MB of RAM |
|
RM60 / monthly
|
|
|
| Software Services / Upgrades |
| Upgrade to Windows Server Datacenter Edition 1 Processor License from Web Edition |
|
RM 299 / monthly
|
|
|
| MS SQL 2005 WorkGroup Edition 1 Processor License |
|
RM 379 / monthly
|
|
|
| Upgrade from MS SQL 2005 WorkGroup Edition to Standard Edition 1 Processor |
|
RM 800 / monthly
|
|
|
| Mail Enable Professional Edition Unlimited |
|
RM 1000 one time
|
|
|
| SmarterMail Enterprise Edition Unlimited Domains & Users |
|
RM 4000 one time
|
|
|
| Windows OS Restore / Reload |
|
RM 300 for each request
|
|
|
| NAS FTP |
| Shared NAS FTP Account (For backup) - Non Managed |
|
| - 10GB NAS FTP |
|
RM 600 / yearly
|
|
|
| - 20GB NAS FTP |
|
RM 1200 / yearly
|
|
|
| - 40GB NAS FTP |
|
RM 2400 / yearly
|
|
|
DEDICATED NAS FTP Server (For backup or Storage) - Non Managed
(connected directly via the second NIC) |
|
| - 500GB NAS RAID 1 Storage with LAN/FTP access |
|
RM 500/monthly + RM 1000 (one-time setup)
|
|
|
| - 750GB NAS RAID 1 Storage with LAN/FTP access |
|
RM 600/monthly + RM 1000
(one-time setup)
|
|
|
| Firewall |
| Dedicated Hardware FIREWALL |
|
RM 750/monthly + RM 1000
(one-time setup)
|
|
|
| Shared Managed Hardware FIREWALL |
|
RM 299/monthly + RM 299
(one-time setup)
|
|
|
Additional FIREWALL Configuration + Setup
(ie. VPN,etc) |
|
RM 250/hour
|
|
|
| Additional Windows Firewall Configuration + Setup |
|
RM 250/hour
|
|
|
| IP Addresses |
| Additional IP Address - 1 |
|
RM100 / yearly
|
|
|
| Additional IP Address - 4 |
|
RM320 / yearly
|
|
|
| Additional IP Address - 8 |
|
RM560 / yearly
|
|
|
| Additional IP Address - 16 |
|
RM960 / yearly
|
|
|
| Dedicated Bandwidth |
| * Guaranteed burstable minimum bandwidth. |
|
| Each 1 Mbps |
|
RM 480/mth
|
|
|
| Backup Solutions for Dedicated Servers |
The following options are available when planning your backup strategy.
Customers can choose either one or a combination of the following methods as desired. These
are self-managed backups and use physical Hard drives for speed and security. We do not use tapes.
We will provide the necessary hardware (i.e servers, nas, harddisks, etc) and provide lifetime replacements
for all failed hardware. However, due to the complexity and importance of proper backups customers are
ultimately responsible for their own backups.
If assistance is required initially to setup a backup schedule or scripts this can be arranged and will be
charged at our standard hourly rates depending on the requirements. |
|
|
| 1. Use an additional physical hard disk to store their backups in the same server.
Backups can be scheduled with NTBackup (Win2003) or Windows Server Backup (Win2008) |
|
|
RM120 / monthly
(For the Hardisk)
|
|
|
| 2. Used a Dedicated NAS server hooked up to second LAN port to store
their backups. Backups can be scheduled with NTBackup (Win2003) or use a script to copy
over the files to the NAS server based on a pre-determined schedule. |
|
|
RM 500/monthly +
RM 1000 one-time setup
(For the NAS RAID1 server)
|
|
|
| 3. Acquire an additional standby server next to the live server.
Data can be transferred over at pre-determined schedules. Customer should plan and
manage what they wish to transfer over to the backup server. Unlimited data transfer
because server is hosted on the same LAN and hooked up to the second LAN port
(if available) |
|
|
Dedicated Server
Packages
|
|
|
| 4. If an Offsite backup is required we can host the additional
standby server in a different/separate geographic location. Customer should plan and
manage what they wish to transfer over to the backup server. Data transfer will be
limited to the amount of subscribed bandwidth. |
|
|
Dedicated Server
Packages
|
|
|
| System Administration Services |
| Only covers Windows OS/System administration/troubleshooting, OS patching, OS configuration, OS fine tuning, General 1st level software installation, Windows Firewall setup and General server consultation.
Does NOT include support/troubleshooting for 3rd party software, scripts, web applications, html/scripting/application/coding/design and other external applications.
* All servers are self managed unless covered by System Administration services. List of services are limited to the above. |
|
|
Ad Hoc / On Demand Request
- Per request with minimum of 1 hr
- During business hours M-F (9-6pm) GMT +8
- No Contract required |
|
RM 250/hour
|
|
|
Monthly Subscription
- Up to a maximum of 2 Hours/mth
- Minimum request block of 30 minutes
- During business hours M-F (9-6pm) GMT+8
- 12 months contract |
|
RM 300/month
|
|
|
SmarterMail Email Server Installation
- General Installation of Email Server
- Create first email domain
- Customer Provided with a WebAdmin for configuration |
|
RM 300 one-time
|
|
|
|
|
Notes:
1. There is an additional setup fee of RM 150 if upgrades/downgrades are ordered at a later time
(after the initial server setup) subject to availability
2. Maximum of 3 Physical Hard Disk per server for Advanced and above
3. Maximum of 2 Physical Hard Disk per server Entry Level
4. Maximum of 4GB of RAM per server for 32 bit and maximum of 8GB of RAM per server for 64 bit (for Advanced and above)
5. Maximum of 4GB of RAM per server for Entry Level Server
6. A minimum of 5 business days setup time is required (subject to availability)
7. 12 Months contract for all dedicated Servers
8. NAS FTP Accounts can be used to store your backups in a remote RAID redundant server. This service is non-managed
9. 2 months deposit required for Dedicated Bandwidth |
|
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