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We will work with customer together to setup your security policy and configuration. After successful configuration, the firewall will be monitored 24x7x365 by our NOC. In addition, E-globalfocus and your firewall vendor proactively update your firewall software* to prevent new potential security threats via a yearly security update from your firewall vendor.
Whenever you have new policy requirement that need to apply into your firewall, our skill engineer will be able to update your configuration at once without any delay.
We can support the following list of firewall product from Watchguard, Netscreen, Fortinet, Cisco Pix, and Cisco IOS Firewall.
*Service depends on whether you have software update subscription with your current vendor.
Managed Service Category |
NOC |
ONET |
AMT |
ITS |
INS |
MSDR |
UOMT |
Managed Security |
Y |
O |
Y |
Y |
Y |
Y |
Y |
O – Optional, Y – Include, N – Not Available
Note:
NOC – 24x7 Network Operation Center
ONET – On-Site Engineering Team
AMT – Advanced Monitoring Tool
ITS – Incident Tracking System
INS – Instant Notification Service
MSDR – Monthly Service Delivery Report
UOMT – User Online Monitoring Tool
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