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Our skilled database administrator (DBA) can assures customer to fully integrate and operate either their internet or traditional application together with its database is running 24x7x365 without business interruption.
Our managed database administration service supports the following platform;
- Microsoft SQL Server
- Microsoft Access Database
- MySQL database (Windows and Linux Platform)
Additionally, the following database administration scopes include;
- Database and user creation.
- Database backup and recovery execution.
- Database maintenance, log rotation and patch application.
- Performance tuning and monitoring (required minimum of 8 hour per month package)
- Database replication and monitoring (required minimum of 8 hour per month package)
Managed Service Category |
NOC |
ONET |
AMT |
ITS |
INS |
MSDR |
UOMT |
Database Administration |
Y |
O |
O |
Y |
Y |
Y |
N |
O – Optional, Y – Include, N – Not Available
Note:
NOC – 24x7 Network Operation Center
ONET – On-Site Engineering Team
AMT – Advanced Monitoring Tool
ITS – Incident Tracking System
INS – Instant Notification Service
MSDR – Monthly Service Delivery Report
UOMT – User Online Monitoring Tool
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