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Q: How do I change my FTP password?
A: To change your FTP password, telnet or ssh to your ftp server and follow the prompts.
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Q: I have uploaded some cgi scripts but I can't get them to work. Any suggestions?
A: Make sure you have chmod them to mode 700 and you have placed your scripts under the provided cgi-bin directory, otherwise your cgi scripts will not run.
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Q: I need to chmod the file permissions, what do I do?
A: The server automatically changes turn on the execute bit for files uploaded by non-anonymous users that appear executable (i.e it has a !#/bin/sh or is in binary format). If you wish to chmod from the command line (i.e. using Microsoft ftp client) the command is: literal site chmod XXX filename.
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Q: Can I have MySQL?
A: MySQL is available free to Linux Gold Plan users. There are no setup charges and you get one database with 30MB only. For Standard and Silver plan users, MySQL is available at RM100 yearly for 10MB space. To get MySQL contact support.
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Q: How do I connect to my MySQL database? Is telnet available?
A: We do not provide shell accounts, you will only be able to to change your password via telnet. To connect to your MySQL database, use a MySQL client. Visit the MySQL site for more information.
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Q: How do I install a page counter / feedback form on my website?
A: Our Linux servers have pre-installed counters and perl scripts in the cgi-bin directory ready for you to use. Look at freemail.html or count.cgi for more information.
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Q: Can I use FrontPage extensions?
A: Yes you can, however you need to contact support to request activation of your FrontPage extensions.
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Q: Can I use .htaccess to protect my folders?
A: Yes you can, send the details (the folder you wish to protect, username, password, etc.) of what you want to support.
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