Q: How do I know which domain name is taken up?
A: You can perform a whois lookup. A whois lookup service is provided here.
Q: If the domain name I wish to register for is taken, what can I do?
A: Domain names are registered on a first come first served basis. If the domain name you want is taken, it is no longer available, unless the current registrant terminates the service and frees up the domain name. You may register for an alternative domain name in the meantime.
Q: How long can I keep the domain name?
A: You may keep the domain name as long as you have paid the domain fees and fulfill the terms and conditions imposed by Hostpro2u for these services.
Q: Can I register a .com / .net / .org type of domain name ?
A: Yes, you can.
Q: What name servers should I use if I want to register my domain on my own?
A: ns1.fnbs.net.my (202.9.99.9) and ns2.fnbs.net.my (202.9.108.180).
Q: If I want to switch Hosting Service Provider can I still retain my domain name?
A: Yes, you can retain your domain name even if you switch Hosting Service Provider. However, you must inform both the existing and the new providers so that the necessary arrangements are made to transfer your domain name.
Q: Can I point my domain to my own ip address?
A: Yes, however if you were to use our name servers there will be a RM100 DNS Hosting fee annually for maintaining your DNS records and use of our name servers.
Q: Do I have to use Hostpro2u's name servers?
A: No, you can use any name servers you wish.
Q: Do your name servers allow automatic updates?
A: No, we have a strict policy of not trusting unknown servers.
Q: Can I set my own primary name server and have Hostpro2u as my secondary name server?
A: Yes, but please remember we do no allow automatic updates.
Q: Can I have Hostpro2u as my primary name server and have my own secondary name server?
A: Yes, but we will not provide automatic updates.
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